Frequently Asked Questions

We keep it beautifully simple! While others stuff their products with 50+ ingredients you can't even pronounce, we stick to 3-4 powerful, natural ingredients that actually work. Plus, everything we make is 100% halal and chemical-free. Think of us as your skin's best friend who only tells the truth! ✨

Absolutely! From tiny tots to grandparents, our products are gentle enough for baby skin yet effective enough for adults. It's like having one magic potion that makes everyone happy (and glowing)! 👶👵

We've got you covered across all Emirates! Free delivery everywhere in the UAE, and if you order before 2pm, we'll have it at your doorstep the next day 🚀

We totally get it - it sounds unusual at first! But here's the cool part: beef tallow is like your skin's long-lost twin. It mimics your natural skin oils perfectly, which is why it absorbs so beautifully and gives incredible hydration. Plus, our tallow is halal-certified and grass-fed. Your ancestors used it, and spoiler alert - they had amazing skin! 🐄

Not at all! One of the coolest things about tallow is that it's so similar to your skin's natural sebum that it actually helps balance oil production. It's like teaching your skin how to be its best self. And with jojoba oil and olive oil in the mix, you get deep hydration without the heavy feeling!

A little goes a long way with our concentrated formulas! One jar of Body Butter (200ml) typically lasts 2 months but depends on individuals use style, while Tallow Glow can last even longer since you only need a tiny amount. It's like skincare magic - less is definitely more! ✨

Yes! Especially Tallow Glow - it's perfect for face and body. Our Body Butter can also be used on the face, but start with a small amount to see how your skin responds. Similarly, Expose Block is a must have if you are exposed to UV rays. 😊

After a shower when your skin is clean is perfect - it helps lock in that moisture! But honestly, you can use them anytime your skin needs some love. Morning glow-up? Check. Evening self-care ritual? Double check!

Totally fine! It's like chocolate - sometimes it melts, but it's still delicious (though please don't eat our body butter! 😄). Just pop it in the fridge for 30 minutes and it'll solidify right back. The quality remains exactly the same!

Our natural, chemical-free formulas are generally safe, but we always recommend checking with your healthcare provider first or doing a patch test on your skin. Every pregnancy is unique, you and your doctor knows yourself best! Safety first, glow second! 🤰

Many of our customers with sensitive skin love our products, but we always recommend doing a patch test first. Apply a small amount on your inner wrist or inner elbow and wait for 24 hours, and see how your skin responds. It's like a first date for your skin!

Some of our customers have experienced amazing results with eczema and psoriasis.

Disclaimer: INSHA products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

It means our beef tallow comes from animals that were raised and processed according to Islamic dietary laws. But here's the beautiful part - halal standards often mean higher quality and more ethical sourcing, so everyone benefits from these amazing standards! 🌟

We sure do! Buy 2 packs and save 11%, or go big with 3 packs and save 17%. It's like getting rewarded for loving your skin more! Plus, you'll never run out of your skincare essentials.

You can also mix and match other items while ordering and instantly get discounts applied to your order.

While we're confident you'll fall in love with healthier, glowing skin, we understand everyone's skin is different. Check out our refund policy on the website, and don't hesitate to reach out to our friendly customer service team!

Keep them in a cool, dry place away from direct sunlight. Think of them like fine wine - they like to chill! In UAE's warm weather, storing in a cool spot will keep your INSHA products in perfectly texture and ready to pamper your skin!

Great question! Beef tallow is simply rendered fat from cattle - think of it as nature's original moisturizer! It's been used for centuries by our ancestors for cooking, candles, and yes - skincare. We use only halal grass-fed beef tallow, which means it's packed with nutrients and free from harmful additives. It's like getting a skincare ingredient straight from Mother Nature's pharmacy! 🌿

Here's where it gets really cool! Beef tallow is almost identical to your skin's natural sebum (the oils your skin produces). It contains the same fatty acids - palmitic, stearic, and oleic acids - that your skin recognizes and loves. Plus, it's loaded with fat-soluble vitamins A, D, E, and K that:

  • Create a protective barrier to lock in moisture
  • Help repair damaged skin cells
  • Provide deep, long-lasting hydration
  • Support your skin's natural healing process Think of it as speaking your skin's native language! ✨

Many of our customers with eczema have shared amazing results! Here's why tallow can be helpful:

  • It's deeply moisturizing without harsh chemicals that often trigger eczema flare-ups
  • Contains anti-inflammatory properties that may help soothe irritated skin
  • Creates a protective barrier that helps prevent moisture loss
  • Free from common eczema triggers like synthetic fragrances and parabens

However (and this is important!), eczema is a medical condition, and everyone's triggers are different. We strongly recommend:

  1. Doing a patch test first
  2. Consulting with your dermatologist
  3. Starting with a small amount on a less affected area Think of it as a gentle experiment with your skin's happiness! 🩹

This might surprise you, but yes! Many acne-prone individuals love tallow because:

  • It helps balance your skin's natural oil production (crazy, right?)
  • It's non-comedogenic when pure (won't clog pores)
  • Contains antimicrobial properties that may help with acne-causing bacteria
  • Provides moisture without the heavy, greasy feeling of synthetic products

The key is that tallow mimics your skin's natural oils, so instead of adding "foreign" oils that might cause breakouts, you're giving your skin what it already knows and loves. But as always, patch test first and listen to your skin! 🎯

Absolutely! A melted tallow product is like melted chocolate - it might look different, but it's perfectly safe and just as effective. Here's what's happening:

  • Beef tallow naturally melts around 100-110°F (38-43°C)
  • All the nutrients and benefits remain completely intact
  • The melting is actually proof that we don't use artificial hardeners!

Quick fixes:

  • Pop it in the fridge for 30-45 minutes to solidify
  • Give it a gentle stir if the ingredients separated slightly
  • Use it in its liquid form - it actually absorbs even faster this way!

Pro tip: In UAE's warm climate, storing your products in a cool, dry place (or even the fridge during summer) keeps them perfectly whipped and ready to pamper your skin! ❄️

Remember: Natural products dance with the temperature - it's totally normal and actually a good sign that you're getting the real deal without synthetic stabilizers!